Delivery and Local Pick Up/Collection
Last day for orders for delivery before Christmas is Thursday 19th December.
During the Christmas holiday period, orders will be posted out on Monday 30th December and then from 2nd January orders will be posted as normal.
Local Pick Up/Collection
Orders placed for collection/local pick up can be collected from Holcombe. You will be notified by either phone or email when your collection will be ready.
Collection will be available from 10-4pm during the holidays and return to normal hours from 2nd January.
Standard delivery is normally within 3 - 5 working days. (Bank holidays, Saturdays and Sundays are not classed as working days.) We will deliver the goods to the premises specified on your order. Please note that delivery costs are based upon one UK delivery address. You may specify one delivery address per order. We cannot accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.
Please contact us via phone on 01204 883073 for urgent requests and we will do our best to help.
How Much Does Delivery Cost?
UK Standard delivery £4.95
For orders under £50.00 delivery is charged at a fixed rate of £4.95 (UK only). For orders over the value of £50.00 delivery is FREE.
Delivery methods are subject to change during promotions and offers.
Returns
If you have had a change of heart and would like to return a purchase, please keep all documentation and packaging and contact us immediately by sending an email to hello@shoplollypop.co.uk.
Online purchases will be accepted for a full refund when returned in their original condition within 28 days of delivery and accompanied by the original sales invoice. We do not offer an exchange service.
Goods must be returned unused, with all labels and tags left attached in their original unopened box. All packaging must be pristine, unmarked and undamaged and in a saleable condition. Goods will not be accepted if they are returned in any other condition. We are also unable to accept returns on earrings due to hygiene reasons. This does not affect your statutory rights if goods are faulty or not as described.
We will process a refund for the returned goods onto the original payment method used to pay for the goods within 14 days of receiving the goods in an acceptable condition as described above.
Please return your order, with the original delivery note, to the following address:
Lollypop, 15 Holcombe Precinct, Longsight Road, Holcombe Brook, Bury, BL0 9SH
Please note that Lollypop cannot assume any responsibility for return packages that are lost, stolen, or mishandled, so please ensure you choose a tracked service to return your items and retain the tracking numbers for reference.
If you have any queries contact hello@shoplollypop.co.uk or call us on 01204 883073
